Done-for-you retention for WooCommerce Subscriptions

We get your WooCommerce subscribers to stay, pay, and come back

A done-for-you retention service for WooCommerce subscription stores. We rescue failed payments, save cancellations, and win back lost customers, and we run all of it for you. It starts with a free Revenue Leak Report.

See how it works

Free Revenue Leak Report. Flat monthly, priced to your store. 90-day guarantee.

Typical 3x return

About $3 back for every $1 you spend

10+ years in WooCommerce

Deep subscription expertise, not guesswork

90-day guarantee

Beat our fee or the next month is free

The Problem

Your WooCommerce store is leaking subscription revenue every month

A subscriber does not have to cancel to be lost. Left alone, the losses stack up month after month.

20-40%

of subscription churn comes from failed payments

5-9%

of subscribers lost every month, on average

Most

never respond to automatic dunning emails

Industry benchmarks. Your Revenue Leak Report uses your store's real numbers.

What we do

We find & recover the leaks

Recovered / mo+142% recovered
Jan
Feb
Mar
Apr
May
Jun

Rescue / Failed payment recovery

We retry declined charges on a smart schedule, prompt customers to update expired cards, and warn them before a card expires. Failed cards are the most recoverable revenue in your store, and most stores leave them to fail.

Cancel interceptedreason: too expensive
Pause 1 month
Skip next order
20% off
Subscriber saved with a pause

Intercept / Cancellation save

When a subscriber clicks cancel, we step in. An exit survey captures the reason, then presents the right offer: a pause, a skip, or a discount. Most cancellations are avoidable churn, and they stop completing unopposed.

Win-back sequence9% reactivated
Day 3Day 10Day 21
2 subscribers came back this week

Win-Back / Reactivation

We reach your expired and cancelled subscribers with emails written for each customer, not a generic blast, and sent from a real name at your store instead of a no-reply address. Real reasons to come back, weeks or months after they left. Dormant customers still open email that feels personal.

Subscription health+12% MRR
Active
78%
At risk
14%
Churned
8%
3 payments recovered this week

Insights / Churn intelligence

Every month you get a clear report: what we recovered, why subscribers left, and who is at risk next. AI-assisted analysis flags at-risk subscribers and surfaces the churn patterns in your data, and those signals guide what we tune. The proof is in the numbers.

How it works

Our recovery process

This is a done-for-you service, not software you have to run. You watch the recovered revenue land, backed by our 90-day guarantee.

01

We find it

Free Revenue Leak Report

We pull your real numbers: active subscriptions, what is failing right now, and your churned pool. You get a clear breakdown of the revenue leaking each month and what is recoverable. No cost, no obligation, and it is yours to keep.

02

We fix it

Done-for-you setup and run

We set up and run the recovery for you: smart dunning, a cancellation save flow, win-back campaigns, and churn tracking. The emails are personalized to each customer and sent from a real person on your domain, not a no-reply address. You do not build anything. We do the work and keep it running.

03

We manage & optimize

Managed every month

We run the recovery every month and keep sharpening it: tuning retry timing and save offers, refreshing win-back campaigns, and acting on churn signals before more revenue slips. Your numbers guide what we change next.

How we compare

Us vs the alternatives

RetentionStack
DIY
Generic agency
Failed payment recovery (smart dunning)
Cancellation save flow
Win-back reactivation sequences
Personalized emails from your own domain
Built for WooCommerce Subscriptions
Retention specialists, not generalists
AI-assisted churn insights and reporting
Set up and run for you
Flat monthly fee with a 90-day guarantee
Who runs it

The team that builds the tools runs your recovery

RetentionStack is run by Mike Valera, the creator of premium WooCommerce plugins like RetentionKit and Caddy, used by thousands of brands to keep more customers and grow revenue.

We have spent years inside subscription funnels: fixing failed renewals, building cancel-save flows, and winning back churned customers. Now we run that same playbook for you as a managed service.

You will not be buried in dashboards.

You will not build or maintain anything.

You watch the recovered revenue land.

WooCommerce Expert
Klaviyo Partner
Meta Business Partner
Google Partner
Pinterest Partner
Hotjar Partner
Pricing

One flat fee, backed by a guarantee

No tiers and no percentage of what we recover. You pay one flat monthly fee, priced to your store’s active subscription revenue, plus a one-time setup. The exact number comes out of your audit, so there is no public price list.

Recover more than you pay us, or the next month is free

If the revenue we recover in your first 90 days does not beat what you paid us over that time, setup plus your first 3 months, the next month is on us. We only take on stores where the recoverable pool clears that bar, and we tell you honestly if yours does not. We do not take a cut of what we recover, so we have no reason to inflate the number.

FAQ

Questions, answered

What is the Revenue Leak Report?

A breakdown of the subscription revenue leaking out of your store and what is recoverable, built from your real WooCommerce numbers. It covers what is failing now, your churned pool, and a conservative estimate of what we can recover. It is free and yours to keep, whether or not you work with us.

Do I need to install or build anything?

No building on your side. We handle setup and run the recovery for you. For some stores we connect with a lightweight plugin, and we take care of that too.

Why a managed service and not just a plugin?

You can install a dunning plugin and a cancel-flow plugin tomorrow, but a tool sits there until someone runs it. Someone has to configure the retry schedule, write the save offers, work the failed-payment queue and the win-back list, and read the numbers every week to know what to change. That work is the job. We are that person, WooCommerce-native, and we run all of it for every store we take on.

Are these just automated email blasts?

No. Every message is personalized to the customer, their product, their history, and why they lapsed, and it is sent from a real name on your own domain, not a generic no-reply address. It reads like someone from your store reaching out, which is why these emails get opened and answered instead of ignored.

Do I need WooCommerce Subscriptions?

Yes. The service is built for stores running WooCommerce Subscriptions.

How are you priced?

One flat monthly fee, priced to your store's active subscription revenue, plus a one-time setup fee. There is no percentage of recovered revenue and no tiers. The exact figure is set by your audit and specific to your store, which is why there is no public price list.

What is the 90-day guarantee?

If the revenue we recover in your first 90 days does not exceed what you paid us over that time, setup plus your first 3 months, the next month is free. We only take on stores where the recoverable pool clears that bar, and we tell you honestly if yours does not.

What kind of results can I expect?

It depends on your store. As a benchmark, failed-card recovery typically runs 50 to 70% with proper dunning, cancellation saves 15 to 30%, and win-back 5 to 12%. Your Revenue Leak Report models your own numbers, conservatively, with every assumption stated. We do not promise a figure.

Get your free report

See what your store is leaking

We build your Revenue Leak Report from your real numbers and show you exactly what is recoverable. It is free. Every month you wait, revenue keeps walking out a door nobody is watching.

Free Revenue Leak Report. No obligation. Yours to keep.