The retention platform built for WooCommerce subscriptions.
Failed payments, cancellations, and churn drain your store every month. RetentionStack catches revenue at every stage and shows you why subscribers leave.
of churned revenue recovered
to your first workflow
to start
Trusted by subscription brands worldwide
Every month, your store loses subscribers to failed payments, cancellations, and churn
Expired cards fail silently. One-click cancellations go uncontested. Churned subscribers disappear without a trace. Revenue you earned, leaving your store on repeat.
Spot the leaks
Failed payments, active cancellations, and silent churn each drain revenue on different timelines. RetentionStack tracks all of them.
Act automatically
Payment retries, cancel-flow offers, and win-back campaigns fire at the right moment. No manual work from your team.
Keep 20-40% more
Stores running RetentionStack recover 20-40% of subscription revenue headed for the door.
The RetentionStack Framework
How RetentionStack guards every stage
Each pillar targets a different moment in the subscriber lifecycle. Together, they close every gap where revenue escapes.
Failed Payment Recovery
Expired cards, bank declines, and outdated billing info kill subscriptions silently. RetentionStack retries charges automatically, prompts customers to update their payment method, and alerts them before cards expire.
- Automated retry scheduling
- Payment method update prompts
- Expiring card alerts
Cancellation Interception
When a subscriber clicks cancel, RetentionStack steps in. A targeted survey captures their reason, then presents the right counteroffer: a discount, a pause, or a skipped renewal.
- Cancel reason surveys
- Dynamic discount generation
- Pause and skip alternatives
Win-Back Automation
Churned customers still open emails. RetentionStack sends timed re-engagement sequences with personalized offers that pull subscribers back weeks or months after they left.
- Timed re-engagement sequences
- Personalized win-back offers
- Churned customer segmentation
Churn Intelligence
Churn repeats until you understand it. RetentionStack tracks every cancel reason, scores each intervention's performance, and flags subscribers showing early signs of leaving.
- Cancel reason tracking
- Intervention performance scores
- At-risk subscriber alerts
What you get
6 retention tools that bolt onto your WooCommerce store in under 10 minutes.
Payment Recovery
Retry failed charges on a smart schedule and prompt customers to update expired cards.
Cancel Surveys
Ask the right questions when it matters. Know exactly why each subscriber tried to leave.
Retention Offers
Generate unique discount codes, offer a pause, or let customers skip a renewal. All within the cancel flow.
Win-back Campaigns
Send timed re-engagement emails to churned subscribers with personalized reasons to come back.
Churn Analytics
See your save rate, top cancel reasons, and revenue recovered. Updated in real time.
Custom Workflows
Different products churn differently. Build separate flows by product, category, or segment.
Built for subscription ecommerce
You sell subscriptions on WooCommerce. RetentionStack was built for that.
Frequently asked questions
How does RetentionStack work?
Install a lightweight WordPress plugin that connects your store to RetentionStack. From there, RetentionStack monitors your entire subscriber lifecycle: rescuing failed payments, intercepting cancellations with targeted offers, running win-back campaigns, and tracking why subscribers leave.
Do I need WooCommerce Subscriptions?
Yes. RetentionStack hooks directly into WooCommerce Subscriptions. That's the only requirement.
How long does setup take?
Under 10 minutes. Install the plugin, connect your store, and build your first retention workflow from the RetentionStack dashboard.
Will it slow down my store?
No. The plugin loads one lightweight script, only on subscription management pages. All processing runs on RetentionStack's servers, not yours.
Do I need all four pillars?
Start with one, add more as you grow. The common path: begin with Intercept (cancellation flows), then layer on Rescue and Win-back once you see results.
What kind of results can I expect?
Stores running RetentionStack recover 20-40% of subscription revenue that would have churned. Your numbers depend on your offers, customer base, and which pillars you activate.
Four ways to recover revenue. One platform.
Every month you wait, revenue walks out from failed payments, cancellations, and churned customers. Start recovering it today.
Start Keeping Subscribers